No stats showing up?
After you start mining your stats should show up on the dashboard in a few minutes. If it does not, make sure that your miner is properly configured.
XMRig should show that it is connected to minexmr.com:
[date] net use pool pool.minexmr.com:4444 [date] net new job from pool.minexmr.com:4444 diff 75000 algo rx/0
If this is not shown your config is incorrect. Use the following basic config from a command prompt
xmrig -o pool.minexmr.com:4444 -u YOUR_ADDRESS
Observing invalid shares or bans?
These are usually caused by unstable overclocking. Please try changing your settings and reconnecting. Bans auto expire after 10 mins. If you are sending invalid shares you are loosing potential earnings!
No pending balance?
You need to wait for a block to be found, then to mature (20 blocks need to be mined after it) to appear in your pending balance. This will take around 1 hour.
If you are mining to an integrated address (105 chars long), you need to wait for your pending balance to be above 5XMR for a free payout
If you are mining to a normal wallet (95 chars long), you need to wait for your pending balance to be above your threshold, which can be set on your dashboard, for a free payout, and payments are sent every 24 hours
The minimum threshold is 0.5 XMR
If you want a payment sooner, click the Send Now button on your dashboard. You will be charged a tx fee for this. If you have any queries, contact support
Do I need an account?
No, you just need to supply the payout address as your username
Why is the hashrate different on the pool to my miner?
There is usually a small difference between what is reported on the pool and in the miner, the pool shows an average calculated over the last 10 mins. If there is a large discrepancy make sure your shares are being accepted
Can I use my antminer,ASIC,etc?
Monero can currently only be mined with GPUs and CPUs
When sending an email, please include the monero address you are using. Email pool support at
Join us at #monero-pools on freenode